c777 bd Privacy Policy

c777 bd (referred to herein as "we", "our", or "the platform") is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") explains how we manage your personal information and what our responsibilities are in protecting it.

This Policy applies to c777 bd's website, mobile application, and all related services. By using our services, you agree to the terms of this Policy. Please also read our Terms and Conditions page for the full terms of service.

c777 bd collects your information only for specific and legitimate purposes. The main purposes are listed below:

1. Account Registration and Identity Verification: To create a secure account and confirm your identity.
2. Service Delivery: To keep gaming, betting, and payment services running.
3. Processing Financial Transactions: For secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
4. Customer Support: To resolve issues and answer questions.
5. Fraud Prevention: To maintain account security and prevent improper activity.
6. Service Improvement: To analyse user experience and improve the platform.

c777 bd collects information through various means. The types of information are broken down below:

3.1 Information Provided Directly

• Full name and date of birth
• Mobile number and email address
• National ID number or passport (for identity verification)
• Username and password for login
• Payment account details (mobile banking number)

3.2 Automatically Collected Information

• IP address and device identification details
• Browser type and operating system
• Session duration and navigation patterns on the platform
• Betting history and gaming activity logs
• Transaction records and amounts

3.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may collect a limited amount of information from trusted third parties. Only the minimum necessary information is collected in such cases.

Collected information is used only for the following purposes:

1. Account Management: Keeping your c777 bd account active, ensuring login security, and handling OTP verification.
2. Financial Services: Processing deposits and withdrawals, sending transaction confirmations, and activating bonuses.
3. Communication: Sending important updates, security alerts, and service-related notifications.
4. Analysis and Improvement: Analysing usage patterns to improve platform performance.
5. Legal Compliance: Retaining information as required to comply with applicable laws and regulations.

Your information is never sold to third parties or shared with any other organisation for marketing purposes.

c777 bd applies industry-standard security measures to protect your information. The key elements of our security framework are outlined below:

5.1 Technical Security

• SSL encryption is used for all data transfers.
• Passwords are stored using strong hashing algorithms — never in plain text.
• Regular audits are conducted to identify security vulnerabilities.
• Firewalls and intrusion detection systems remain active at all times.

5.2 Data Retention Period

Information is retained for as long as your account is active and for as long as necessary thereafter to meet legal obligations. If you request account deletion, all information except that required by law will be removed.

5.3 Staff Access

Only authorised staff may access your information when there is a specific need to do so. All staff operate under strict confidentiality agreements.

c777 bd does not generally share your personal information with third parties. However, limited information may be shared in the specific circumstances below:

1. Payment Processing: Information necessary to process transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider.
2. Technology Partners: Technology service providers that support platform operations may access limited information under strict confidentiality agreements.
3. Legal Requirements: We are obliged to provide information when required by a court order or a lawful request from a legal authority.
4. Fraud Prevention: In cases of serious fraud, information may be provided to assist the relevant authorities.

c777 bd uses cookies to improve your experience and to ensure the platform functions correctly. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and core functionality — the service cannot operate without them.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to understand how the platform is used — without identifying you personally.

7.2 Cookie Controls

You can disable non-essential cookies at any time from your browser settings. However, doing so may limit some platform functionality.

The security of financial information is c777 bd's top priority. We apply the following security measures when handling transactions through Bangladesh's popular mobile banking methods:

• All payment information is transmitted using encryption.
• Full mobile numbers or account details are not stored on our servers.
• Each transaction is secured through OTP or PIN verification.
• Automated monitoring is in place to detect unusual transactions.

The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. Withdrawals are typically processed within 15 minutes to 2 hours.

As a c777 bd member, you have the following rights over your own information:

1. Access: You may request to know what information we hold about you.
2. Right to Correction: You may request that incorrect or incomplete information be corrected.
3. Right to Deletion: Subject to legal obligations, you may request that your account and related information be deleted.
4. Right to Restrict Processing: You may ask that your information be used in a limited way for specific purposes.
5. Data Portability: You may request your information in a structured format.
6. Right to Object: You may object to the processing of your information for specific purposes.

To exercise these rights, contact our support team directly. We generally respond to such requests within 30 days. You can also visit our FAQ section for answers to common questions.

c777 bd is firmly committed to protecting minors. Our services are for persons aged 21 and above only.

• Age is verified at the time of registration.
• If a user is found to be a minor, their account is closed immediately and the related information is securely deleted.
• No information from persons under 18 is knowingly collected or stored.

For more information on responsible gaming, please read our Responsible Gaming Guidelines page, which covers limit-setting and self-exclusion options in detail.

c777 bd reserves the right to update this privacy policy as needed. When changes are made:

1. The "Last Updated" date at the top of the policy will be changed.
2. For significant changes, a notification will be sent to your registered email or mobile number.
3. Continuing to use the platform after changes have been made constitutes acceptance of the updated policy.

You are advised to visit this page regularly. Adequate notice will be given before major changes.

For any questions, requests, or complaints regarding privacy, please contact our support team. Our support service is available seven days a week, 24 hours a day, in both Bengali and English.

• Live Chat: Chat directly from any page on the platform.
• Email: [email protected]

For general information about c777 bd and our service philosophy, visit our About Us page.